Self-Serve Projects
Overview
You can now add new projects to your OnsiteIQ portfolio directly from your dashboard — no need to wait on our team to get the ball rolling.
How It Works
Click "Add a New Project" on your Portfolio Dashboard
Fill in your project details — name, address, asset type, square footage, start date, estimated duration, and floor plan link
Book your onboarding call right in the same flow — no back-and-forth needed
Your project appears immediately on your dashboard with a "Pending" badge — visible across all your devices and sessions
Why It Matters
Get started immediately — add projects on your own schedule, any time
Everything you need is in one place — no back-and-forth emails or waiting for setup
Your project is visible right away — our team is notified and will follow up to complete setup
Image Search Updates
Overview
We've added a side drawer to Image Search. When something catches your eye, you can dig into the details without ever losing your place in the results.
What's New
View a high-res image of the detection directly in the drawer — no extra clicks needed
See a floor plan showing exactly where the camera was and which direction it was facing when the image was captured
One-click View 360° and Download buttons right where you need them
Search results stay visible on the left so you can keep browsing without losing your place
Why It Matters
Dig into detections without losing your search context — no more starting over
See exactly where and how each image was captured — floor plan context included
Jump directly to the 360° viewer or download an image in one click — all from the same view
Maps View
Overview
You can now toggle to a Map view directly from the top of your Projects page and see all of your projects plotted across a live map in seconds.
What's New
Map view for all projects — Toggle between List and Map from the top of the Projects page
Smart clustering — Nearby projects roll up into numbered clusters; zoom or click to drill down to individual sites
Side panel interactions — Click a pin and get an instant side panel with name, address, and site preview
One-click toggle — Flip between List and Map instantly, no page reload needed
Why It Matters
See your entire portfolio at a glance — understand geographic spread in seconds
Navigate to any project with a single click — directly from the map
Toggle seamlessly between List and Map views without losing your place
CCTV Page Upgrades
Overview
You can now connect cameras from four supported vendors directly in OnsiteIQ — EarthCam and YouTube join OxBlue and TrueLook — with a redesigned setup flow, smarter error messages, and the ability to manage your camera URLs without contacting support.
What's New
New vendors
EarthCam and YouTube are now supported alongside OxBlue and TrueLook
Each vendor has a dedicated link to instructions for finding your public stream URL
Redesigned setup flow
The CCTV splash page now has a single "Add CCTV URL" button with all supported vendors listed at a glance
The setup modal has been simplified to a single URL input — one CTA instead of multiple
YouTube URL handling
Paste any YouTube link format (watch, share, or embed) and we automatically convert it to the correct embed format — no manual reformatting needed
TrueLook discount
The TrueLook card now shows a green "20% OFF" badge and a one-click "Claim discount" button that emails their sales team directly
Self-serve camera removal
You can now remove a camera URL yourself anytime from the CCTV page — no need to contact support
Why It Matters
More vendor options means more of your existing cameras are covered out of the box
A cleaner setup flow means less time figuring out where to start
YouTube link conversion removes a frustrating manual step
Managing your own camera URLs puts you in control — no tickets needed






